IT Support That Actually Gets Your Business
We're a small team of senior IT professionals based in Allen, Texas. We work with healthcare practices, financial firms, and professional services companies who are done settling for "good enough" IT.
No pitch. Just honest answers about where your IT stands.
Tired of IT that doesn't get your business?
You shouldn't have to explain HIPAA to your IT provider. Or chase down support tickets. Or wonder if your backups actually work. If any of that sounds familiar, you're not alone — and you don't have to settle for it.
Everything your business needs to run securely and grow confidently
Managed IT Services
Complete IT support for your team. Helpdesk, maintenance, monitoring, and the peace of mind that comes from having experts on call.
Cybersecurity & Compliance
Multi-layered protection, employee training, backup and recovery, and compliance documentation for HIPAA, FTC Safeguards, and more.
Cloud & Infrastructure
Microsoft 365, Azure, secure remote access — we design and manage cloud environments that work the way your team works.
Strategic IT Planning
Technology roadmaps, budget planning, and the guidance you need to make smart decisions about where to invest.
What makes working with us different
Senior expertise, not junior techs
Your support requests go to experienced professionals — not a help desk script. Our team is led by a former healthcare COO and CISO with 25+ years in IT leadership.
We specialize in regulated industries
HIPAA, FTC Safeguards, SOX compliance — we've done the audits, built the policies, and helped practices pass with flying colors. This isn't a checkbox for us.
Proactive, not reactive
We don't wait for things to break. Our monitoring catches issues before they become emergencies. And when you do need help, our average response time is under 5 minutes.
Strategic partner, not vendor
Need to add 10 employees? Opening a second location? Planning for the next 3 years? We help you build IT that scales with your business — not against it.
What our clients say
"[Specific praise about Canopy's service or outcome]"— [Name], [Title], [Healthcare Practice]
"[Specific praise about Canopy's service or outcome]"— [Name], [Title], [Financial Firm]
"[Specific praise about Canopy's service or outcome]"— [Name], [Title], [Professional Services]
Team photo
About Canopy
Built by someone who's been in your shoes
Richard Roberts spent 25+ years leading IT operations for healthcare organizations, including roles as COO and interim CISO. He started Canopy because he saw too many small businesses getting generic, disengaged IT support.
Canopy is the opposite of that: a small team of senior professionals who actually care about the businesses they support.
Meet the teamReady to talk?
Whether you're dealing with IT headaches or just want a second opinion on your setup, we're happy to have a conversation. No pressure, no sales pitch.